Telecom Administrative Support (2404)

2 Years Contract in Austin, TX 78756

Local candidates and permanent residents only eligible for this role

Rate :- $13/Hr On W2

Note :- AT&T experience will be highly preferred

Job Description :

Our responsibilities include implementation of contractual agreements in ECBR/CBR to provide customer discounts.
Also monitoring and maintenance of those commitments to provide internal support toward the customer obtaining their MARC.
The ECBR/CBR platform provides overall management of product discounting, term and conditions, promotions and reporting.
Implementation of T&C’s
Processing Contract Changes and Add-ons
Billing adjustments and credits
Access and knowledge of billing systems across 22 states
Rebuilds of customer contracts
TAC Requests
Event Queue handling (research and processing)
ECATS input and updates

Skills Inventory :-

1) Data Entry Expert Desired
2) Excel Expert Required
3) Word Intermediate Required
4) Filing Intermediate Required
5) Administrative Intermediate Required